-- by Jamey Lutz While traveling to a distant village, a man noticed something remarkable. On a large tree stood a perfectly painted bull’s‑eye with an arrow lodged directly in the center. A few miles later, he spotted another. And another. Every arrow, dead center. Eventually, he discovered the “master archer”: a confident ten‑year‑old girl. When he asked how she achieved such flawless precision, she smiled and said: “I shoot the arrow first… then I draw the bull’s‑eye aroun

Ever been in a conversation where someone clearly wasn’t paying attention? One of my favorite examples goes like this: A husband hears...

-- by Jamey Lutz A great product cannot forever overcome poor service. There’s a Chinese restaurant my family has been frequenting for...