Ever been in a conversation where someone clearly wasn’t paying attention? One of my favorite examples goes like this: A husband hears...

-- by Jamey Lutz A great product cannot forever overcome poor service. There’s a Chinese restaurant my family has been frequenting for...

By Jamey Lutz— The Temptation to Wait In 2010, BP faced one of the worst environmental disasters in history—the Deepwater Horizon oil...

By Jamey Lutz— For more than a decade, my amazing wife has taught two- and three-year-old toddlers at a local church preschool. If...