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Contact Jamey at 305.202.0424

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MEET JAMEY

Founder

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Jamey Lutz is a leading expert in experience design and cultural change strategies, with a long history of partnering with top-tier organizations to prioritize customer and team member engagement.  For more than three decades, he has played an instrumental role in implementing innovative service models that unlock organizational performance and engagement.

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Before launching his consulting firm, Jamey was the Managing Director of Service Excellence at ChenMed, a value-based healthcare company focused on improving the health and well-being of seniors in underserved communities. Earlier in his career, he held senior leadership roles with organizations like the Orlando Magic, Ritz-Carlton Hotel Company, HomeBanc Mortgage, and Atlantic Capital Bank.

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Jamey is a popular keynote speaker and avid business writer, authoring his first book in 2021 titled Pathway to Purpose: Big Ideas for Fueling Irresistible Corporate Cultures. He and his wife Julie live in Alpharetta, GA, and are the proud parents of three adult daughters.

Jamey is a graduate of UNC Chapel Hill and an unapologetically rabid Tar Heel basketball fan!

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